TERMS AND CONDITIONS OF USE

1. Acceptance of Terms

By accessing and using exclolab.com ("Website"), you confirm that you have read, understood, and fully agreed to these Terms and Conditions. These Terms apply between you as a Website visitor and PT. Pengendali Sistem Nusantara, operating under the trade name Exclolab.

If you do not agree with any provision below, please do not use this Website.

2. About This Website

exclolab.com is an informational and marketing website owned by PT. Pengendali Sistem Nusantara. This Website provides information about Exclolab services, project portfolio, and client case studies, and provides access to consultation scheduling through Calendly.

This Website is not a transaction platform, not a SaaS application, and does not process any payments.

3. Intellectual Property Rights

3.1 Exclolab-Owned Content

All content on this Website, including but not limited to text, graphics, layout, design, Exclolab logo, case studies, service descriptions, and marketing materials, is the exclusive property of PT. Pengendali Sistem Nusantara and protected under applicable Indonesian intellectual property laws.

Without written permission from PT. Pengendali Sistem Nusantara, you are prohibited from:

• Copying, reproducing, or distributing website content
• Using displayed case studies, methodologies, or frameworks for commercial purposes
• Claiming website content as your own or your organization's

3.2 Client Logos and Names

Client logos and names displayed on this Website are used with the consent of each client. These logos and names remain the intellectual property of their respective owners and are not licensed for use by third parties.

3.3 Trade Name and Mark

"Exclolab" is a trade name of PT. Pengendali Sistem Nusantara. Use of this name without written permission for commercial, marketing, or any public representation purpose is prohibited.

4. Permitted Use of the Website

You may use this Website solely for personal and non-commercial informational purposes, including:

• Reading information about Exclolab services
• Accessing case studies as references for your own business decisions
• Scheduling consultations through the provided Calendly link

5. Prohibited Use

You are prohibited from using this Website to:

• Violate applicable Indonesian laws or regulations
• Spread misleading information, defamation, or damage the reputation of PT. Pengendali Sistem Nusantara or its clients
• Attempt unauthorized access to systems, databases, or technical infrastructure connected to the Website
• Perform scraping, crawling, or automated data extraction from the Website without written permission
• Use website content to train AI models or for machine learning purposes without explicit permission

6. Links to Third-Party Platforms

This Website directs visitors to Calendly for consultation scheduling. Calendly is an independent third-party platform from PT. Pengendali Sistem Nusantara.

Exclolab is not responsible for:

• Calendly privacy or data security practices
• Service disruptions or downtime on the Calendly platform
• Any action or omission occurring on any third-party platform linked from this Website

Use of Calendly is subject to Calendly applicable terms and conditions.

7. Results Shown in Case Studies

Case studies and result data shown on this Website, including percentage improvements, operational time reductions, and capacity growth, are actual outcomes from specific projects completed by Exclolab.

These results do not constitute a guarantee that identical outcomes will be achieved in every engagement. Each project has different business context, complexity, and variables. Actual results may vary.

8. Limitation of Liability

To the extent permitted by applicable law, PT. Pengendali Sistem Nusantara is not liable for:

• Indirect, incidental, or consequential losses arising from the use or inability to use this Website
• Inaccuracy or incompleteness of information displayed on the Website
• Website access disruptions due to maintenance, technical issues, or matters beyond our control
• Losses arising from use of third-party platforms linked from this Website

9. No Legal Relationship from Website Use

Use of this Website does not create any legal relationship between you and PT. Pengendali Sistem Nusantara, including client-vendor, partnership, or any other legal relationship. A legal relationship is created only through a separate written contract signed by both parties.

10. Changes to Services and Content

PT. Pengendali Sistem Nusantara reserves the right at any time to:

• Change, add, or remove website content without prior notice
• Suspend or terminate access to the Website for maintenance or other operational reasons

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted under the laws of the Republic of Indonesia. Any dispute arising out of or related to these Terms and Conditions will first be resolved through amicable deliberation. If no agreement is reached, disputes will be settled through courts with proper jurisdiction in Indonesia.

12. Updates to Terms and Conditions

We may update these Terms and Conditions at any time. Material changes will be indicated by updating the "Last updated" date at the top of this document. Continued use of the Website after such changes constitutes acceptance of the updated terms.

PT. Pengendali Sistem Nusantara — Exclolab — exclolab.com
These Terms and Conditions apply to exclolab.com and do not cover services, project contracts, or third-party platforms linked from this website.